NICE Systems today announced the launch of its Contact Center Fraud Prevention solution, which tracks fraud patterns and screens all phone interactions for fraud against a watch list. The solution brings together NICE Actimize’s experience in fraud with NICE’s years of experience in the contact center. The solution can be deployed as a standalone contact center solution or as part of the NICE Actimize enterprise fraud offering.
Sprint today announced a preliminary arrangement with representatives of the American radio industry that will enable Sprint customers to listen to local FM radio stations from a broad spectrum of radio companies and aggregators on select Android and Windows smartphones during the next three years. FM radio could be delivered through the NextRadio tuner application or other radio apps or services.
TCL Communication, designer and manufacturer of ALCATEL ONE TOUCH branded mobile devices, will showcase its customizable entry-level smartphones, the POP series, at CES, including the X'Pop, M'Pop, S'Pop and T'Pop.
Microchip Technology Inc. today announced a Wi-Fi audio connectivity platform, featuring the new JukeBlox 3.2 platform and software development kit, to support all of the major mobile and PC operating systems along with the DLNA standard. This includes support for iOS/AirPlay, Android, Windows 8 (mobile and PC) and Mac in one solution. JukeBlox 3.2 operates on all of Microchip’s existing JukeBlox network media processors and modules, and further adds JB Cloud, which enables a new consumer experience by directly streaming cloud-based music services while using mobile devices as remote controls.