Amdocs will continue handling service activation, customer care and retail interaction, and billing for both business and retail customers.
U.S. Cellular today ...
U.S. Cellular today ...
Andrew is across the pond but while we weren’t...
While the company wasn't making money during the quarter, it did manage to attract 52,000 net postpaid customers, which was a big improvement from...
Google today officially announced the Nexus 6, a real-deal phablet with a 6-inch display sporting a 1440x2560 (493 ppi) resolution. Google’s new flagship contains a Qualcomm Snapdragon...
According to a statement from a U.S. Cellular spokeswoman, the regional carrier's postpaid service is now available in 83 RadioShack locations across 12 states, including California, Illinois, Kansas, Maine, Missouri, North Carolina, Nebraska, New Hampshire, Oklahoma, Virginia, Wisconsin and West Virginia.
U.S. Cellular today is pushing out a discount for its Shared Connect plans that comes out to $140 monthly for four lines with unlimited talk and text plus 10GB to share. The carrier’s new pricing trumps similar offers from AT&T and Verizon that charge $160.
U.S. Cellular lost 93,000 postpaid subscribers in its first quarter of 2014, continuing a trend that’s seen its postpaid subscriber base shrink by almost 900,000 over the last year. But the company sounded optimistic that the billing system troubles that dogged the carrier last year are nearing an end.
U.S. Cellular today launched a 4G LTE Router for consumers and small businesses. The service is $20 per month when added on to any Shared Connect plan, and the device is available online and in U.S. Cellular stores for $99.99 with a two-year agreement.
Besides the carrier deals, it looks like Samsung is willing to toss in some extras for S5 buyers. Bloomberg reports the OEM is offering up to $600 in bonuses including PayPal vouchers—to use with the S5’s fingerprint scanner—as well free apps and a LinkedIn premium account.
In partnerhsip with King Street Wireless, U.S. Cellular will add more than 1,200 LTE cell sites in 2014 and expand existing LTE service in 13 states. The regional carrier said in a statement that by the end of 2014, more than 93 percent of its customers will have access to LTE speeds.
Speaking Thursday at the CCA Global Expo Masayoshi Son talked about the need for teamwork between Sprint and the carrier members of the CCA in order to take a “real fight” to the AT&T and Verizon “duopoly.” And he had the GSMA Intelligence numbers to back up his doubt.
Rick Kaplan, executive vice president of strategic planning for the National Association of Broadcasters, said he's worried that broadcasters still need assurances from the FCC around how the upcoming incentive auctions will work. "One challenge is you want to be able to trust what you hear from the Commission," Kaplan said.
Whether the Samsung Galaxy S5 shapes up to be the blockbuster its predecessor was remains to be seen. But carriers have already begun pre-orders and special promotions for the 5.1-inch smartphone (due April 11) and the trio of wearables Samsung is sending out alongside it.
While competition, especially on price, is undoubtedly a good thing for wireless customers, it could mean major problems when it comes to billing, at least initially. Let's be honest, try as they might, the wireless carriers are failing miserably at creating simple, easy-to-understand plans.
U.S. Cellular this week will reportedly raise the data caps on its shared plans, in some cases more than doubling the allotted amount. The $40 plan will jump from 300MB to 1GB, the $50 plan will jump from 1GB to 2GB and the $60 plan will jump from 2GB to 3GB. U.S. Cellular will also introduce a $15 price point for 300MB and a new $60 single line plan with 1GB, according to a document Droid Life published.
U.S. Cellular is partnering with LifeLine Response, a personal safety mobile application, in order to make the service more directly available to its customers. U.S. Cellular will offer LifeLine as an add-on service in more than 1,000 store locations. The carrier will be marketing a package called the Protector Series and, among security functions for data, LifeLine will be put in as a personal security offering.
Telephone and Data Systems (TDS), parent company of U.S. Cellular, said it won't provide a forecast for 2014 due in part to the "unprecedented number of actions related to pricing of service plans and devices, including device financing, announced by competitors in recent weeks."
Democratic State Senator Mark Leno has proposed a bill that would require all smartphones and tablets sold in California to feature a kill switch, a user-activated theft deterrent. The bill would by Jan. 1, 2015 require manufacturers to include the function on all devices or face fines of up to $2,500 for each device sold without a kill switch, according to the New York Times.
U.S Cellular today announced a promotional plan that offers unlimited data, talk and text for $50 per month with no contract. A U.S. Cellular representative confirmed that the unlimited data includes just 500 MB of high-speed (LTE or 3G, depending on availability) before customers will be throttled back to slower speeds.
Verizon quietly strengthened its spectrum position a little further late Friday by finalizing a transaction with U.S. Cellular. Verizon bought from U.S. Cellular a 25 MHz A Block license in Missouri and also took custody of the affected customers and CDMA network operations. The spectrum and operational assets acquired cover approximately 110,000 people over about 1,700 square miles.
AT&T, Sprint, T-Mobile, U.S. Cellular and Verizon Wireless have all committed to a new set of voluntary rules regarding customer device unlocking. As CTIA spelled out yesterday in a letter to the FCC, the five biggest U.S. operators will push for the principles to be adopted into the CTIA Consumer Code for Wireless Service.
The U.S. Senate Committee on Commerce, Science, and Transportation Tuesday heard testimony from a number of entities on just how exactly the FCC should go about auctioning off 600 MHz spectrum in the upcoming incentive auctions. Nearly all of those testifying agreed that newly appointed FCC Chairman Tom Wheeler...
How the FCC manages the upcoming 600 MHz incentive auctions is on everyone’s mind, including LeRoy Carlson, CEO of Telephone and Data Systems (TDS). Carlson on Monday said TDS, which owns regional wireless carrier U.S. Cellular, is interested in bidding in the upcoming AWS-3 auction, as well as the 600 MHz incentive auction in 2015.
U.S. Cellular Moday launched Vehicle Monitoring, a service that will allow customers to track and control various aspects of their vehicles. The $10 per month service can be added to any Shared Data plan, and the device itself is available online and in U.S. Cellular stores today for $99.99 with a two-year agreement.
AT&T, Verizon, Sprint, T-Mobile and U.S. Cellular have all rejected a smartphone “kill switch,” a technology proposed by Samsung that could render a smartphone inoperable. As the AP reports, the carriers said no to Samsung’s Absolute LoJack anti-theft technology, saying it presents hacker’s with an opportunity to disable someone’s phone.
Rep. Greg Walden (D-Ore.) has warned the FCC against limiting the participation of AT&T and Verizon in upcoming spectrum auctions through the use of spectrum caps. The Hill said that Rep. Walden, chairman of the House Communications and Technology subcommittee, told reporters that Congress might step in if it doesn’t like the FCC auction rules.
U.S. Cellular’s third-quarter revenue dipped 17 percent annually to $862 million and in turn, the company posted a net loss of $9 million for the quarter. On top of the dismal profit, U.S. Cellular reported losing a net 71,000 subscribers in the third quarter, attributing much of migration to issues with a new billing system.
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