“We exited this business late last year, and announced an aggressive program to take care of customers and we are disappointed that the FTC has instead chosen to file this sensationalized legal action,” Legere wrote. “We are the first to take action for the consumer and I am calling for the entire industry to do the same.”
The Federal Trade Commission today filed a complaint against T-Mobile alleging the carrier made “hundreds of millions” from fraudulent “premium” text message services. T-Mobile is accused of “cramming,” a practice of placing third-party services on a consumers bill and collecting a portion of the charge.
This is T-Mobile's way into major metropolitan markets, where it will continue to take subscribers from the likes of AT&T and Verizon. Yes, Verizon has its XLTE product, and Sprint has its "Spark" offering, but neither of those are offering the kinds of speeds T-Mobile is putting up right now.
In his prepared remarks, CEO Randall Stephenson outlines AT&T’s plans to bring broadband access to customers in 48 states, with 80 percent of the locations outside of the company’s wireline footprint. Using “fixed wireless” that combines dedicated spectrum and professional installation, he said the combined companies will be able to offer 15-20 Mbps home broadband to customers as part of a package or as a standalone service.
Sprint today announced a new 30-day satisfaction guarantee, promising to refund device costs as well as waive service and activation fees for any new customers not happy with the carrier. Sprint previously offered to refund the cost of a device within the first 14 days but customers were still on the hook for prorated service and activation fees.
Eden Rock Communications, LLC, a supplier of Self Organizing Network (SON) technologies and solutions, today announced the selection of Eden Rock Communications as a supplier of SON solutions to T-Mobile US, Inc. for its nationwide network. Eden Rock's centralized SON solution, Eden-NET, provides cloud software intelligence for 2G, 3G, and 4G networks for multiple RAN vendors.
T-Mobile CEO John Legere today took to Twitter to apologize to any offended by his remarks he made during the carrier’s Uncarrier 5.0 event Wednesday. The usually brash Legere regularly picks on the other three major U.S. carriers—AT&T, in particular—but his choice of words last night may have gone too far. Legere said AT&T and Verizon are “raping” their customers.
“We’re a mobile Internet company competing against utilities, so it’s no wonder we’re faster than they are,” Legere said in a statement. “We’re out there doing it while the other guys are still scheduling a meeting to talk about doing it. And there’s one more thing you can bank on. We won’t stop.”
T-Mobile CEO John Legere said that exclusivity “sucks” for consumers and for the industry as a whole. He also jabbed AT&T for the Facebook Phone, another high-profile exclusive for the carrier and a flop with consumers and critics alike. The HTC phone quickly dropped in price all the way down to 99 cents on-contract.
CNBC is reporting that Sprint and T-Mobile have agreed to a $2 billion breakup fee should their potential merger not go through. The Wall Street Journal had previously reported the breakup fee attached to the merger would be $1 billion. The two companies have also reportedly agreed on T-Mobile as the name for the combined company, lending credibility to reports that T-Mobile CEO John Legere is in line to lead after the merger.
So-called stealth cellphone towers have been around for more than two decades and appear to be growing in popularity. They have been concealed in a wide variety of ways, including in a stop sign in New Orleans, a pine tree in Kinnelon, New Jersey, and a water tower in San Dimas, California.
If priorities were in the right place, though, it would be Amazon working around T-Mobile’s schedule. Amazon’s (probably) phone will show off some cool tricks but after the show, it’s still just another Android smartphone. Amazon is an interesting player with a strong ecosystem but it won’t become a major disruptor in the smartphone space on day one.
T-Mobile is shifting its planned Uncarrier 5.0 event from Los Angeles to Seattle in order to get closer to Amazon’s big device reveal. Now both events will take place June 18 in Seattle, the home turf for both companies. T-Mobile is framing the move as a response to media concerns or complaints.
Roger Entner, founder of Recon Analytics, said in a report that AT&T's efforts to improve the quality of its network resulted in record spending among the four U.S. carriers. Enter notes that in 2013, AT&T spent roughly $11.5 billion on network improvements, while Verizon Wireless spent another $9.75 billion improving its network.
9to5Mac said Apple Stores will begin stocking AT&T GoPhone SIMs and activations kits and T-Mobile SIMs, allowing customers to buy full-price iPhones and walk out of the store with a connected device. The report says Apple Stores will begin the prepaid offering during the last week of June.
Those who are willing to entertain the idea of a deal often ask whether it’s realistic to expect the two smaller carriers to compete in any meaningful way on their own. According to research released today from Strategy Analytics, a combined Sprint and T-Mobile would prove an entirely different entity than the one that would have come into being had regulators approved AT&T's transaction.
AT&T plans to pilot a new service that arms companies with the ability to confirm the location of participating customers who opt-in to advanced protection against fraud when they travel internationally. AT&T plans to make the new Location Information Services capability available in more than 150 countries. The company will begin a pilot this summer, and expects to deploy the service to enterprise customers later this year.
Both Bloomberg and the Wall Street Journal peg the price for T-Mobile at around $40 per share. The Bloomberg report said Sprint will offer DT 50 percent cash and 50 percent stock for part of its 67-percent stake in T-Mobile, leaving DT with a 15-percent interest in the U.S.’s fourth largest carrier.
Huawei and NXP Software have agreed to deploy LifeVibes VoiceExperience into Huawei LTE phones. The Huawei new LTE phones including G660, G730 and G620 will be the first global Huawei LTE devices using LifeVibes VoiceExperience on the Qualcomm Hexagon platform. The phones are launching in China with China Mobile, China Unicom and China Telecom, and in Europe with Vodafone, Orange and T-Mobile.
ParStream, provider of the Real-Time Database for Data Analytics, announced that Peter M. Jensen has taken on the role as the company’s Acting CEO with immediate effect, based at the company’s Silicon Valley office. Former CEO and co-founder Michael Hummel will focus on ParStream’s European operation and take over responsibility for product management, research and development (R&D).
As part of the contract, Ericsson will leverage its Service Agility solution, which includes charging, billing, order management, product catalog and Customer Relationship Management (CRM). Ericsson will integrate and manage operations of the solution.
Deutsche Telekom (DT) has reportedly accepted SoftBank’s offer for T-Mobile, according to Kyodo News. Reports surfaced earlier this year suggesting DT wanted an all-cash offer for its 67-percent stake in T-Mobile, valued around $26 billion. If the reports are true, the deal would come less than one year after SoftBank closed its $21.6 billion deal for a majority stake of Sprint.
T-Mobile has sent out the invitations for its Un-carrier 5.0 announcement June 18. The event in Los Angeles comes with few details; just a tagline reading “We don’t play it safe and sound.” Considering T-Mobile’s recent VoLTE launch in Seattle and using “sound” as a clue, the upcoming announcement may have something to do with the HD Voice-enabling technology.
T-Mobile today launched Voice-over-LTE (VoLTE) service in Seattle, deployed using an LTE-Advanced function called Enhanced Single Radio Voice Call Continuity (eSRVCC). T-Mobile subscribers in Seattle using an LG G Flex, Samsung Galaxy Note 3 and Galaxy Light will be able to use the service right away via an over-the-air update.
ROK Mobile has signed with major and independent music labels in order to create a cellular service and music app that effectively combines the mobile and music industries in one. ROK Mobile will offer a full 20-million-song music catalogue from any mobile device, laptop or tablet, as a wireless provider.