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Mozilla, Dropbox Appointments Stir Healthy Debate

April 14, 2014 11:03 am | by Andrew Berg | Comments

While I'm not sure that name-calling tactics are necessarily helpful, I am at least encouraged that the public is aware of what's happening in big technology and is active in implementing what appears to be a rough set of checks and balances within that realm.  

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A UV Exposure Sensor is a Killer Feature for Me

April 9, 2014 11:04 am | by Ben Munson | Comments

Given my medical scare, you can forgive me for being psyched about the talk of a possible UV exposure sensor in the rumored iWatch. For real, put that thing in any smartwatch, smartshirt, smartshoes, smartpants, I don’t care. I want it. This is the killer mHealth feature for me.

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The Fog of a Price War Is Real in AT&T's New Mobile Share Plans

April 4, 2014 4:35 pm | by Andrew Berg | Comments

AT&T's new Mobile Share plans are misleading in that they are basically a limited promotion on par with how cable companies offer you an introductory rate, which is then increased at a later date. I'll start out by saying AT&T's new 10GB Mobile Share plans are a good deal: four lines, 10GB of data at $160. 

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BlackBerry’s Split with T-Mobile Doesn’t Look Smart

April 2, 2014 10:55 am | by Ben Munson | Comments

April Fools’ Day is over, right? Technically, news of BlackBerry not renewing T-Mobile’s license to sell its phones came yesterday. But we checked and, it’s real. That means BlackBerry, a once-mighty handset maker that is now barely clinging to life, told the hottest U.S. carrier that it can’t sell BlackBerry devices anymore. This move seems counter-intuitive to say the least.

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Video over LTE in March is Madness

March 21, 2014 3:15 pm | by Andrew Berg | Comments

On Thursday, I tuned in to the Wisconsin Badger's first game in the NCAA basketball tournament on a Nokia Icon from Verizon. The phone was a review unit, so I didn't watch for long, but I have to admit that I was impressed by the quality of the picture. In fact, I had a little bit of an epiphany around video on mobile. 

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What If the Moto 360 Really Does Change the Game?

March 19, 2014 4:44 pm | by Ben Munson | Comments

The Moto 360, the newest smartwatch to enter the arena, is Motorola’s first shot at Google’s new Android Wear OS. And the company made it almost all the way through the 360’s two-minute promo video without using the words “game-changer.” But then, right at the end, BAM. Game. Changed.

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New Wireless Plans Could Mean Billing Nightmare for Customers

March 13, 2014 10:09 am | by Andrew Berg | Comments

While competition, especially on price, is undoubtedly a good thing for wireless customers, it could mean major problems when it comes to billing, at least initially. Let's be honest, try as they might, the wireless carriers are failing miserably at creating simple, easy-to-understand plans.

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‘Kill Switch’ Has Merit in Theory More Than in Practice

March 3, 2014 4:29 pm | by Ben Munson | Comments

In the rush to push back against that required theft deterrent, it’s important to recognize how effective a threat deterrent it could be. Maybe not in practice, but definitely in theory. If a potential cell phone thief knows that the device will be rendered useless after they snatch it, it really throws the whole risk-reward thing out of balance.

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Hasty ‘Kill Switch’ Legislation Has Flaws

March 3, 2014 3:57 pm | by Andrew Berg | Comments

The "Smartphone Theft Deterrent Act", a bill that would require OEMs to build 'kill switch' technology into tablets and smartphones, seems like an over-reach to me. Senator Barbara Mikulski (D-MD), a co-sponsor of the bill, said in a statement that the legislation would "help put consumers in control of their cell phone data" through a kill switch’...

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Testing, Testing: T-Mobile’s Mid-Size Market Weak Spot

March 1, 2014 5:02 pm | by Ben Munson | Comments

On nearly a monthly basis, a post will pop up on the Madison, WI sub-Reddit asking about T-Mobile’s coverage in the city and surrounding areas. Unlike AT&T, Verizon and U.S. Cellular—whom, for better or for worse, people in Madison already know very well—T-Mobile is still a bit of a wild card here.

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One System, Two Uses: Intrado Cell Broadcast Service

March 1, 2014 9:45 am | by Tim Auen Director, Product Management, Intrado | Comments

As the world becomes more and more wirelessly connected, the role of mobile devices is expanding rapidly. We no longer think of a cell phone as a simple way to make a call. Today, it is a dynamic tool to send, receive and interact with relevant information. The Intrado Cell Broadcast Service allows wireless carriers of all sizes to take advantage of this shift in the marketplace.

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The Surveillance Economy and the Price of Subscriber Data

February 26, 2014 10:19 am | by Chris Goswami, Director of Marketing and Communications, Openwave Mobility | Comments

“Subscriber data is the new oil” is a phrase we have heard in the mobile industry for a few years now. However, the person who coined that phrase was probably not thinking that, rather like groceries, personal data would be weighed and priced by the bag, but that is the way it seems to be headed. 

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The Un-Carrier Effect: AT&T Is Wide Awake, Is Verizon?

February 3, 2014 4:31 pm | by Andrew Berg | Comments

After AT&T's new Mobile Share plans went live Saturday, I am absolutely certain its customer care departments have heard of T-Mobile. I say this in reference to the Aug. 8, 2013 blog I wrote about a call I made to AT&T customer service.

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Aren’t Regulators Always Skeptical About Mergers?

January 29, 2014 3:21 pm | by Ben Munson | Comments

The Justice Department being skeptical of a potential anti-trust-bending merger is not exactly news. It’s in theirs and the FCC’s job description to be skeptical of things like that. It would have really been news if the DOJ had indicated something like “Sure, go for it! Mergers are cool.”

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Devil's in the Details on T-Mobile's Un-Carrier 4.0

January 9, 2014 5:10 pm | by Andrew Berg | Comments

So you've made the decision to follow John Legere on his crusade against AT&T and business as usual. He's promised you the world - the fastest wireless network on the planet; free international roaming; no contracts; upgrade your device when you want; and he'll give you $650 per line to get out of your contract and onto a new device.

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