Is It Time to Sign the Death Warrant of the Telco Call Center?
March 5, 2013 10:39 am | by Mike Betzer, Senior Vice President and General Manager, Lithium Technologies | CommentsCall centers are a huge drain on resource for telecommunications providers. Management can be a bureaucratic nightmare, costs can be extremely high and hard to plan for, and many are now outsourced to the developing world, often causing customer dissatisfaction...
BlackBerry Developer Support Still Shaky as Netflix Bows Out
March 5, 2013 10:21 am | by Andrew Berg | CommentsIt's all about the apps for any mobile platform hopeful and it seems BlackBerry 10 just continues to prove that it can't attract the heavy hitters. In the wake of Yahoo! reporting yesterday that it will kill support for its dedicated BlackBerry app, Netflix says it too is steering clear of the platform...
First News Briefs for March 5, 2013
March 5, 2013 10:08 am | by Wireless Week Staff | CommentsWebalo, Inc., announced today that it has signed a partnership agreement with Bluegrass Cellular, allowing the carrier to offer Webalo’s turnkey, self-service enterprise mobility solution to Bluegrass customers. The agreement is the latest in the 'Team Webalo' Partner Program, Webalo’s successful strategy for building a diverse network of partners.
China Expresses Concern Over Android Dominance
March 5, 2013 9:55 am | by Ben Munson | CommentsReuters translated the report and found that even though Android is open source, the paper asserts that Google strictly controls the core technology and technology roadmap. The report accuses Google of discriminating against Chinese developers by delaying the sharing of code and by using commercial agreements to stymie those companies’ attempts at mobile device development.
White House Responds in Favor of Legalizing Phone Unlocking
March 4, 2013 1:54 pm | by Ben Munson | CommentsAfter more than 114,000 people signed a petition asking the White House to reverse a recent decision by the Library of Congress to criminalize the unlocking of cellular phones, the office of President Obama has responded in support of legalizing the practice.
AppGlu Aims to Be a CMS for Enterprise Apps
March 4, 2013 10:42 am | by Ben Munson | CommentsAppGlu today launched its new Mobile Enterprise Application Platform (MEAP) that is geared toward giving enterprise users the ability to easily manage and update a mobile app after developers hand it over. CEO Adam Fingerman likened the platform to the sorts of CMS built for managing websites.
First News Briefs for March 4, 2013
March 4, 2013 10:18 am | by Wireless Week Staff | CommentsCTIA has announced that beginning today, Heather Blanchard will serve as its director of Wireless Internet Development, focused on spotting emerging trends in wireless and identifying new initiatives for the association to further mobile Internet adoption. Blanchard’s responsibilities...
Yahoo! Kills BlackBerry App, Other Services
March 4, 2013 9:58 am | by Andrew Berg | CommentsAs part of CEO Marissa Mayer's extensive revamp of Yahoo!, the company says it will be streamline its mobile offerings, eliminating apps, including its Blackberry offering. Jay Rossiter, executive vice president of Platforms for Yahoo!, said in a blog post...
Report: “iWatch” Could See Release by End of 2013
March 4, 2013 9:56 am | by Ben Munson | CommentsAt a meeting last month, Apple CEO Tim Cook promised “great stuff” to come and that promised innovation has become increasingly rumored to be a smart watch. Now Bloomberg has lent a little more fuel to the speculative fire by hinting that an “iWatch” could hit the market by the end of 2013.
Samsung's $1B Bill in Apple Case Reduced by $450M
March 4, 2013 9:25 am | by Paul Elias, Associated Press | CommentsThe two biggest — and bitterest — rivals in the smartphone market will have to endure another bruising trial after a federal judge ruled that jurors miscalculated nearly half the $1 billion in damages it found Samsung Electronics owed Apple Inc. for patent infringement.
Report: Smartphone Shipments to Overtake Feature Phones in 2013
March 4, 2013 9:12 am | CommentsGlobal shipments of smartphones will exceed feature phone shipments for the first time in 2013, according to an annual report from IDC. OEMs will ship 918.6 million smartphones this year, or 50.1 percent of the total mobile phone shipments worldwide...
Paulson to Vote Against T-Mobile-MetroPCS Merger
March 1, 2013 11:05 am | by Ben Munson | CommentsPaulson & Co., an investment firm owning a 9.9 percent stake in MetroPCS, has said it will vote against the carrier’s proposed merger with T-Mobile. In a letter to the boards of both MetroPCS and Deutsche Telekom AG, the parent company of T-Mobile, Paulson cited high debt, high interest rates and high equity risks for MetroPCS shareholders as the reasons for its decision to vote no.
AT&T Blasts T-Mobile in Full-Page Ads
March 1, 2013 11:01 am | by Andrew Berg | CommentsAT&T lashed out at T-Mobile yesterday by taking out full-page ads in the New York Times, Wall Street Journal and USA Today. The ads appear to be in response to T-Mobile's outspoken new CEO, John Legere who has made it clear that he intends to engage AT&T head...
Groupon Fires CEO, Still Faces Underlying Problems
March 1, 2013 10:09 am | by Barbara Ortutay, AP Technology Writer | CommentsNow that Groupon has gotten rid of its quirky founder and CEO, the chief question is whether the company's underlying online deals business is promising enough to reverse its falling stock price, declining revenue growth and waning consumer interest...
First News Briefs for March 1, 2013
March 1, 2013 10:07 am | by Wireless Week Staff | CommentsSierra Wireless has introduced a new architecture for embedded wireless communications, which the company says is designed to vastly simplify and accelerate the development and deployment of M2M solutions. The architecture will be available across 2G to 4G technologies in the next generation of AirPrime embedded wireless modules.



