Qwest Wireless is notifying customers starting today that they have 60 days to switch their Qwest Wireless service to another wireless provider. But the authorized agent for Verizon Wireless is strongly encouraging customers to choose Verizon.
Qwest announced in May of last year that it had become an agent of Verizon, and last August, it started moving Qwest Wireless customers over to Verizon Wireless. The company, which has been using Sprint’s network, says it has successfully switched “tens of thousands” of customers.
Qwest says no early termination fees are involved and points out that numbers are portable, so customers can transfer their existing phone number. As an authorized agent for Verizon Wireless, Qwest also says customers who select Verizon can take advantage of combined billing and exclusive handset offers.
In September and October, when Qwest Wireless customers who have not switched providers make a call, they will be routed to a live Qwest service representative, who will remind them they need to find a new service provider. Calls then will be connected as usual.